1) Can you combine many items assorted in one container in my first order?
Yes, we can. But the quantity of each ordered item should reach our MOQ.

2) If any quality problem, how can you settle it for us?
When discharging the container, you need to inspect all the cargo. If any breakage or defect products were founded, you must take the pictures from the original carton. All the claims must be presented within 15 working days after discharging the container. This date is subject to the arrival time of container.

3) Why you choose us?
1. We have rich experiences in glassware trade for more than 22 years and the most professional team.
2. We have 10 production line and can manufacture 15 million pieces per month, we have strict processes enable us to maintain an acceptance rate above 99% .
3. We work with more than 1800 clients in about 80 countries.

4) How about your MOQ?
Different kind products will be different MOQ, for some glassware in stock, small orders are acceptable.

5) How many people in your R&D department?
We have 5 professional designers, and they will develop 15 innovative designs monthly at least.

6) Can you give me a discount about the price?
The price depends on your quantity, if you want good price with small order, you can make more quantity in one time, and leave them in our warehouse, we will keep the goods for you until you need.

7) Can you do OEM?
Yes, we can do OEM products. It's no problem.

8) How can I get some samples?
1.We are honored to offer you samples. New clients are expected to pay for the courier cost, the samples are free for you, this charge will be deducted from the payment for formal order.
2.Regarding the courier cost: you can arrange Fedex, UPS, DHL, TNT, etc. to have the samples collected; or inform us your DHL collection account. Then you can pay the freight direct to your local carrier company.

9) How does your factory do regarding quality control?
A:"Quality is priority"
1. All raw material we used are environmental-friendly;
2. Skilful workers care every details in handling the producing and packing processes;
3. Quality Control Department specially responsible for quality checking in each process.